Got the same letter in the mail to respond within 10 days. Looks like Im not the only person getting this letter when it doesnt apply to me. Red flags all over the place. In these rescue scams, a con artist promises to help you save your home, but is actually intent on stealing your home or most of the equity you have accumulated in your home. Scammer send letters with no address or other contact info aside from an 800 number to call. Trading blow for blow was a fine test of stamina and guts. Encourage everyone to fill those out and send them in. This is a better approach: Its clear that the service center is a critical piece of the overall package. Competitive customers want to see a return on their negotiation investment. Recieved this letter smelled scam right away. Assert your companys needs. First, new information can increase the room for movement and the number of variables. Some use anger as a premeditated tactic; others are really angry. Customers often get frustrated by an apparent lack of progress; they occasionally go back on agreements already made; they sometimes raise new issues at the last moment. I saw the program example of $17k (if I owed) and the settlement plan but luckily, I don't have any accounts. Not even the amount of debt is correct! Here are all the things I could locate in the mailer that could be true. Thanks everyone for the warning. An inept debt relief company sent it out. Third paragraph states Failure to respond and making your minimum payment will most likely result in interest accruing on your unsecured credit balances at an unreasonable rate. You have two 888 numbers that is not listed to any company and a spanish number, and notice number. Included a failure to respond warning. I Was Sold Litigation Practice Group Through National Debt Relief. Glad I google this and read these reviews. address on the envelope and no name at the bottom of the letter. Having this option enabled the supplier to redirect negotiations away from price and toward creation of value in the product-development process. Seems to be a phishing letter or a straight out scam, Learned something new today. Our firm recently settled accounts with Bank of America, Citibank, JP Morgan chase, Wells, Fargo, American Express, Capital One, Discover, HBC, Target, GE Money. 1. Negotiations Department: no company name or address Combative buyers are hard enough to handle without provoking them further, yet many salespeople unintentionally annoy buyers to the point of complete exasperation. Dont cave in, just dont counterattack. It was a solution no competitor could match because no competitor had listened carefully enough to the customers underlying agenda. Hope this serves as a warning for anyone who receives these types of letters DO NOT RESPOND. Not sure how these companies are able to do this. Im shredding it already. Second, discussing easier issues may uncover additional variables. Received letter in mailbox. The best response to aggressive but important customers is a kind of assertive pacifism. Leaving the field is an even worse tactic, however tempting it is to walk away from a really unreasonable customer. I advise anyone who receives this to ignore it and/or report it. The style of assertion is also extremely important. Received the same letter as everyone has mentioned. BBB Business Profiles may not be reproduced for sales or promotional purposes. You save my time. I verified the address, the address at 816 E. Shields is an empty Thrift Center Rental Bldg with a zip code 93704 not 93706. I never call scam numbers because once you do you enter into their system and it looks like a back and forth between the two so harassment doesnt settle. 4. Screams fraud to me. All of my accounts are in good standing. A man I used to knowthe CEO of a company selling software to pharmaciesalways insisted on absolute candor in all customer dealings. Connecticut's Extreme Hot Weather Protocol will be activated from 8AM on Tuesday, July 19, through 8PM on Sunday, July 24, 2022. Im praying dont nobody gets scammed from these people, I also received a letter stating I had $35k in Creditor Balances which is rather odd since I have ONE credit card that when used I pay off each month, no auto loan or mortgage payments, etc! By starting with lesser contests and finding inventive solutions, you may get the customer to see the value of exploring new approaches. Bollingbrook, IL. My balances are in good standing, always have been, always will be. I did not call them back and have no intention to do so. They said that my accounts were in good standing. With an important customer, your first priority is to avoid take-it-or-leave-it situations and keep the negotiation going long enough to find a workable deal. This is our second attempt to contact you. Can I request the post office to return to sender or destroy? FRAUDULENT LETTER and I hope a law firm discovers this disgusting scam at a time when so many families are struggling and who knows how many actually believed such non-sense such as foreign nationals or elderly,etc. Here is a Reddit thread on the topic. But since youre a big chain, well give you a discount. He broke the ice with a concession no one had asked for and got his clock cleaned nearly every time. Everything about this screamed SCAM. Glad I found this site so I could add my complaint. How do you deal with a customers rage and manage your own emotions at the same time? Often a 10% price discount will make a trivial difference in the commission, so the salesperson quickly concedes it. Not reputable at all. Also received the same letter as mentioned by previous posters. Not send as first class! The mailer makes statements that are nothing more than unverifiable claims. When you have a lot of points to negotiate, dont start with the toughest, even though it may seem logical to begin with the deal killers. Please note: The letter doesnt list a company name at all, and says just sincerely, Client Negotiations Department with a phone of 800-225-6114. When under attack, most peoples natural response is to defend themselves or to counterattack. I looked up the 800 number (Texas), and it comes up Debt Relief and Debt Relief Scams. Failure to respond and making your minimum payments will likely result in interest accruing on your unsecured credit balances at an unreasonable rate (in addition, penalties may accrue in the event of unpaid obligations). What do I do? No return address. If you are unsure where to send an inquiry, you may send it to Department.Banking@ct.gov and it will be routed appropriately. Beaware of foreclosure rescue scams that target homeowners having serious problems making their mortgage payments. No mention of any balances on any accounts. Mine however doesnt have any sort of business address listed. Small print also says: We are not a lender, creditor, or collector. In checking the URL info.its a PRIVATE REGISTRATION. The volume will be huge!, I cant even talk to you about payment schedule. font size, The foreclosure prevention specialist: The specialist really is a phony counselor who charges hefty fees in exchange for making a few phone calls or completing some paperwork that a homeowner could easily do for himself. 
Your email address will not be published. If it says presort standard probably safe to toss., Also received Scam Letter as noted on the aforementioned reports. 3) The phone number is not affiliated with any company or person and So people please be aware and guard yourself because they are out to rob you of you money. But I asked them to give additional information before proceeding and they did not provide anything. Thank you, Not real they where ASKING FOR PERSONAL INFO AND DID NOT HAVE A ADRESS WHEN I CHECKED THE NUMBER IT DIDNT EVEN SHOW THE COMPANY NAME. I always leave the table a winner, he seemed to be saying. For a salesperson in a negotiation, either of these will fuel an upward spiral of heated disagreement. Whats worse, the two most common mistakes crop up most frequently at times of disagreement, the very moment when poking sticks at the customer ought to be the last item on your list of priorities. This letter scream Scam! There are eight key strategies for moving a customer out of a hardball mentality and into a more productive frame of mind. I received a letter from the Negotiations Department on 10/30/21. I advise everyone else do the same. What does matter is how salespeople react. I received a letter by Postal mail basically indicating the following: Please contact our offices at 888-611-3936 within 10 days of receiving notice regarding the adjustment of your credit accounts. Once youre in our division, you know, youll have a lock on the whole company. Regardless of industry, the more variables you have, the greater your chances of success. Thank you for your submission. I like your product, but your price is way out of line. I currently work for one of these credit card companies. There was no return address listed in the letter. Save my name, email, and website in this browser for the next time I comment. A reader sent me in a mailer they received from the Negotiations Department of some company. According to the Federal Trade Commission, the following predatory scams have been reported: FDIC's Beware of Foreclosure Rescue and Loan Modification Scams,
Obviously, game playing has its price. Who do you think youre talking to, some green kid?. The customer was not asking for concessions on books. They sent this in writing to call an 800 number. Or offers to consolidate my debt. Please be aware donot give out any personal information this is a scam. Credit Card companies have settled for adjusting the rate. Dont nod your head or say uh-huh. Maintain eye contact and a neutral expression, but do not reinforce the customers behavior. There was no return The envelope has a presorted paid US postage stamp, mailed from zip code 95813. They had the nerve to **Failure to Respond**. Thank you for the information. I own all the credit cards they claim. If you cant match that, youre not even in the running. Frankly, I think weve worked out a pretty good deal here, but now youve got [], A version of this article appeared in the. The lease/buy back: Homeowners are deceived into signing over the deed to their home to a scam artist who tells them they will be able to remain in the house as a renter and eventually buy it back. This plays into the hands of an aggressive customer trying to get the whole loaf one slice at a time. So how do you protect your own interests, save the sale, and preserve the relationship when the customer is trying to eat your lunch? I just received this in the mail as well. But businesses that depend on long-term customer relationships have a particular need to avoid win-lose situations, since backing out of a bad deal can cost a lot of future deals as well. To protect the health and safety of the public and our employees, the Department of Banking has limited the number of employees at our office at 260 Constitution Plaza in Hartford. Usually, the terms of this scheme are so demanding that the buy-back becomes impossible, the homeowner gets evicted, and the rescuer walks off with most or all of the equity. well, its not surprise surprise. With the words bolded Failure to Respond will result in interest accruing at an unreasonable rate. I have a credit monitoring service and there are no collections on my accounts and the amount they listed way too high. If you cant match that, youre not even in the running., Frankly, I think weve worked out a pretty good deal here, but now youve got to meet my boss. Weve spent three hours working the issues and trying to arrive at a fair and reasonable solution. This group keeps sending credit settlement letters. They carry a huge check, that i need only cash to activate a loan. I did not call nor respond to this letter however the sender obviously is hoping someone will act upon it and comply with their demands. I am also going to post this on my facebook to let others be aware of the scam. To find the nearest available locations, visit 211ct.org or call 2-1-1. Please contact our offices at 888-611-3646 within 10 days of receiving this notice regarding the adjustment of your credit accounts. The bottom of the letter showed what appeared to be my current revolving account debt and the amount they claim they could reduce it to, about 50%. Even if you miss a payment or two, it takes quite some time before the financial institution sells your debt to a collector in order for them to write it off. 1) No company listed at top or bottom of letter, only a phone number saying to contact them within 10 days, and a failure to respond will cause unnecessary delays and penalties. SCAM^^^^^^^SCAM^^^^^^SCAM^^^^^SCAM BEWARE!!!! It is definitely a scam! Shrewd buyers can lure even seasoned salespeople into deals based on emotion rather than on solid business sense. I confirmed the accounts that they gave me and gave them my social security. No name on the letter just a phone number to call. The old toe-to-toe scuffle had its points, no doubt. But besides reducing your companys margin significantly, this kind of easy accommodation encourages the customer to expect something for nothing in future negotiations. They advised me to contact the ScamPulse.com or my local Police Department. This wasnt supposed to happen. 3. Letter arrived in the mail with no return address or clear designated company. Contact Phone 800 763 9138 Se Habla Espanol 888 381 0946, I recd letter from Negotiations Department contact 1-888-385-8671 wanting to settle. I *67 my cell before I called and they report that they are a debt reduction company and that they will negotiate down your high end credit cards/accounts to around half and then set up payment plans for you through them to pay the remaining. Thank you so much for your advise. The best negotiators can neutralize even the most outspoken opposition by converting objections into issues that need to be addressed. Wow, these scammers are getting good arent they? I have reported this to the BBB. The key is always to get something in return for concessions and to know their economic value. Says credit settlement no return address only a phone number says theyre a firm theyve settled accounts with these big companies also includes target HSBC ge money you maybe entitled to a settlement of your outstanding balance respond with in 10days of the notice also has confidential document five yrs imprisonment and us code no ending hours of operation and a reference number. For example, a salesperson for a consumer-goods manufacturer might talk to the retailer about more effective ways to use advertising dollarsthe retailers as well as the manufacturersto promote the product. Wrong balance mentioned. 100% shady dealings, and scam artists who try to scare law abiding consumers. 3/28/22 I received their letter in the mail today and decided to google it and its so sad seeing tons of people getting this in the mail. Dont fall for it people! I am in good standing with 3 of the accounts they listed, and the rest I do not have accounts with those creditors. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. No company name, no address? Over the past several weeks, Ive received many unsolicited correspodence. None of the actions result in saving the home. I did call one of the credit companies listed, and they said that they did not have anything to do with this letter. Received letter dated September 25, 2018, dated September 24, 2018, asked that I call then within 10 days regarding the adjustments of my credit accounts. 6. Now I suggest that we go back to the question of payment terms and see if we can finalize those.. Letter never states as to whom the sender is except Negotiations Department with no address nor the firm which the letter states to contact at 888.381.0951. Increasing the number of variables is even more important. For example, an automotive parts supplier built up its research and development capacity, giving customers the choice of doing their own R&D in-house or farming it out to the parts supplier. But as you approach the close, your good friend the customer suddenly turns into Attila the Hun, demanding a better deal, eager to plunder your companys margin and ride away with the profits. So many numbers for the same letter. Weve got to be paid for that will probably spark a defensive reaction from a combative customer. Required fields are marked *. You maybe entitled to a settlement of your outstanding debt. A change in time and place can change the entire landscape of a negotiation. The only way to pull this off is to be strong and assertive. Start high and concede slowly. This is a scam! Compare these two approaches in selling a commercial loan. Theyve been going at it for a while now. Failure to respond and making minimum monthly payments will likely result in interest accruing on your unsecured credit balances at an unreasonable rate. Any of the cards that we have that are listed on this letter are paid off and others we never had. The evelope is blank. Our judgment turned out to be accurate. Turning to a. for assistance is one way to avoid this type of fraud. Some salespeople make the mistake of agreeing definitively to an issue without making sure the overall deal still makes sense. If you have any accounts with these or other Lenders, you may be entitled to a settlement of your outstanding bwalance. The first is likely to draw a counterproposal from a competitive customer. Don't contact these people. Glad I googled this. This is a solicitation to get me to pay into a program to reduce my debt. Directed to respond within 10 days to 888-611-3936. Received a very confusing notice to contact them regarding a bunch of banks and creditors that I have no association or relationship with. A statement that the Debt Negotiator has reviewed the consumers debt and an individualized evaluation of the likelihood that the debt negotiation services will reduce the consumers debt or, if applicable, prevent foreclosure of the consumers home. I received another one a few months ago. This Negotiations Department business entity from Ive seen has had multiple variants of this business opened in the past. I received this letter today as well. We are current with our debts and have not looked into debt consolidation. Youve done needs-satisfaction selling, relationship selling, consultative selling, customer-oriented selling; youve been persuasive and good-humored. After all, price is one area where the customers and the suppliers interests are bound to be at odds. I have warned all my friends about this as well. It basically gave a list of credit card companies, mine among them. I failed for it. Looked like a scam from the onset. Normally we would have hired free-lancers to fill the gap between our own available staff and the customers needs. Indicated a settlement with several banks to renegotiate debt and change payment amounts. They showed me a generic copy of a letter and said I should have received something similar to it in the mail. This was received 2/11/22. I took a picture of the letter I received but it wouldnt accept and did not download it. I was not a victim. Say your prayers. What salespeople actually did was raise their prices 10% to 15% before sitting down to negotiate. This is similar to the robocalls FTC has warnings about. I did not respond and knowing my mother also has accounts with the same bank listed and letting her know. The post stamp is in Sacramento California. I feel like this was a real invasion of my privacy. 
If a competitive customer senses that the salesperson is digging into a position, the chances of successfully closing the deal are dramatically reduced. Surprisingly, accommodation and compromise are not the answers either. They claim to be able to negotiate significantly lower interest rates with my credit card issuers but I need to pay them a fee first. No thanks Negotiations Department! Money Personality Quiz and Test. There is no address on the letter! Were used to paying half that much!, Acmes going to throw in the service contract for nothing. Personsexempt from acquiring a Debt Negotiator license include: regular
One good way to avoid these problems is to summarize whats already been accomplished and sketch out what still needs to be discussed. Licensed Debt Negotiators, for a fee, offer the services of assisting a consumer faced with significant debt or negotiating on behalf of a consumer, the terms of a consumers obligation to a mortgagee or creditor, including: No feesmay bereceiveduntil the Debt Negotiator fully performs the services. The customer too can pay a price for playing games. Moreover, we were confident that the customer was underestimating the difficulty of hiring, training, and managing free-lancers. The premise is that it costs nothing to ask for a concession. Received a letter with no address and a call back number of 844-832-3907. Letter received from Negotiations Department (no company name). Anyways, important mail always comes FIRST CLASS. Once customers have locked into a position, it is difficult to move them with arguments, however brilliant. Never close a door; keep opening new ones. Looked very convincing but I don't have an account with any of the banks or lenders listed in the letter. I guess the most disturbing thing for me is that my credit reports have been frozen for well over 10 years since my state had a state wide credit breach back in 2008 2009.
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